If you're passionate about technology and helping businesses succeed, please see our vacancies below and apply today.
Working within the Support department you will be responsible for the effective resourcing of the support team and day to day management of the desk.
Your role will include maintaining the skill level throughout operational hours, managing a team of support technicians who are responsible for support issues and enquiries from our customers and to act as an escalation point where difficult or controversial calls are received.Read More Apply Now
You will be responsible for the day to day coaching, training and support of the team on a continual basis, along with briefings to the service desk on changes and deployments that may affect call volumes.
In addition to managing the Support Desk you will also be required to provide first line support when workloads are high, or where additional experience is required. You will liaise with senior management, providing Management Information on a regular basis.
You will be based at the Swindon site but will be expected to drive to customer sites when necessary.Apply Now
You will analyse customer requirements and develop appropriate solutions under the supervision of a Solutions Developer. You will then build, test, deliver and document a solution, whilst always ensuring the integrity of a customer’s platform remains the highest priority.
You will be responsible for business and systems analysis and documentation, product design and gap analysis to standard product functionality and production of design, system, user and procedural documentation.
You will also be responsible for providing system training to both internal and external clients, developing and delivering testing strategies.Apply Now
Working closely with the project manager and project teams you will lead the delivery of quality software solutions to Evo-soft customers. Liaising and managing all levels of stakeholder involvement from requirement concept to full requirement delivery and acceptance.Read More Apply Now
You will interpret customer’s requirements and translate them into a clear functional process and analyse, breakdown and troubleshoot customer’s practices and functional processes.
You will also define, explain, propose and conceptualise solutions, both technically to a development team, and in a user-friendly proposal to the customer. You will then build, test, deliver and document a solution, whilst always ensuring the integrity of a customer’s platform remains the highest priority.
In addition, you will be responsible for delivering and training on a solution, account and customer relationship management and mentoring and training Junior Consultants.Apply Now
Initially based in the Swindon office, there may be the opportunity to travel nationwide to work on customer sites as your career develops.
The successful candidates will have excellent IT skills and computer literacy and an understanding and appreciation of business logic is desirable.
As you will be liaising with customers and working on their sites, you will need to have a personable manner and excellent communication skills.Apply Now